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Primulá
connection issuesSun, 29. Jan. 2012 09:01 GMT

hello

im having a problem with connection to wow. i get alot of disconnects and rarely can stay online for more than 10 min.

ive dubble checked everything on my computer and nothing seems to be wrong,
did a tracert and this is what it showed.


Tracing route to europe.battle.net [213.248.106.67]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.10.1
2 1 ms 1 ms 1 ms 129.79-160-250.customer.lyse.net [79.160.250.129]
3 <1 ms <1 ms <1 ms 108.81-166-6.customer.lyse.net [81.166.6.108]
4 1 ms 1 ms 1 ms 187.79-161-175.customer.lyse.net [79.161.175.187]
5 1 ms 1 ms 1 ms 221.81-166-123.customer.lyse.net [81.166.123.221]
6 7 ms 7 ms 7 ms tengigabitethernet9-1.ar2.arn3.gblx.net [64.209.102.157]
7 26 ms 17 ms 17 ms telia-2.ar2.ARN3.gblx.net [64.208.110.42]
8 17 ms 18 ms 17 ms s-b3-link.telia.net [80.91.247.194]
9 17 ms 17 ms 17 ms s-b1-link.telia.net [80.91.247.22]
10 17 ms 17 ms 17 ms s-hdn-i3-link.telia.net [80.91.247.33]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * *

and the result is the same everytime.
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Lurdlespor
connection issuesSun, 29. Jan. 2012 09:01 GMT

Hi there,

The first thing we need to do is reset the game to defaults, can you please rename or remove the WTF, Cache and Interface folders from your World of Warcraft directory.

If you still experience this issue, please go to the Options menu on the login page, choose the Network tab and then disable the option Optimize Network for Speed

The next step would be to make sure there's no bottlenecks for data transfers by checking network adapter configuration:
http://eu.battle.net/support/en/article/disconnects-unknown-entities-naked-characters-red-s-and-other-strange-things
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Lurdlespor
connection issuesSun, 29. Jan. 2012 10:01 GMT

The trace itself is tracing to the old logon server for Diablo II and Warcraft III, could you please instead do a pathping to the realm you play on:
http://eu.battle.net/support/en/article/how-do-i-create-a-pathping-to-a-world-of-warcraft-realm
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Lurdlespor
connection issuesSun, 29. Jan. 2012 15:01 GMT

There doesn't seem to be anything wrong with the pathpings you're posting, so that seems alright.

Can you check the router you're using? Please make sure you've got the latest Firmware installed on this device, from the router manufacturer's website.
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