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Hardnips

As the title says really, i've tried literally everything i can think of, i've

Run repair
restarted computer
done selective start up
turned off all anti-virus & firewall programs
went into cmd & entered netsh winsock reset then reset router & restarted computer AGAIN!
added: Also tried safe mode with networking, still fails.

Come on blizz, give me something to fix this damn error my guild is expecting me to get online to raid...
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Krinskal

Hello,

I'm afraid we do not provide 24/7 technical assistance on this forum. If you find yourself in dire need of help, please bear in mind that you may contact our support departments directly:
http://eu.battle.net/support/en/article/contact

With regards to your issue, I'd appreciate if you could provide your MSInfo - Running Tasks report along with a clear description of your issue, what steps you've already tried and the results.

Please work through the instructions on how to produce the MSInfo - Running Tasks report:

- Press the Windows + R keys on your keyboard and type in:

msinfo32


- In the System Information application, expand Software Environment and click Running Tasks
- Click File and choose Export
- Export the report to your Desktop and ensure it's saved as TXT (text) file
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Krinskal

Hello Hardnips,

I just checked your Running Tasks report (thanks for sharing this!) and your computer appears to be running many processes that might be interfering with the game.

However, as this thread is a few days old, could you please provide me with an update as to what exactly is going on, what steps you've already tried and your results?

Also, what version of World of Warcraft is installed on your computer now?

Thank you :)
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Krinskal

Could you please delete the Launcher along with Cache, Interface, WTF, Temp, Updates and Data\Cache folders located in the game directory?

Once deleted run the msconfig utility, click the Services tab and tick the Hide all Microsoft services. Disable the non-microsoft services and click OK.

Lastly, create another Windows administrator account prior to rebooting Windows. Once rebooted, login to the system with this new account, run the Repair tool (to download an updater Launcher.exe file) and then run the Launcher.

Please bear in mind that disabling non-Microsoft services could prevent your system from booting up properly. If need be, restart in Safe Mode, enable to previously disabled services and then restart normally.
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Krinskal

*Dance*

Glad to hear it :)

Please do not forget to enabled the previously disabled services.
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Krinskal

;)
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