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Astralfist
Game disconectingTue, 31. Jan. 2012 02:01 GMT

For the last couple of hours i keep getting diconected, (and before blizzard come out with the usuall excuse , theres nothing wrong eith my internet server or my computer) iv don everything blizzard suggests and its still happening
can any1 please help
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Krinskal
Game disconectingTue, 31. Jan. 2012 09:01 GMT

31/01/2012 04:05Posted by Astralfist
sorry bout thet, i just wish at some point they would tell us whats going on.


We are experiencing no technical issues whatsoever with our realms and network infrastructure.

If you are experiencing disconnection issues, then I'd appreciate if you could share relevant information such as your trace route, pathping and DxDiag reports. Instructions on how to produce said reports are available here:
http://eu.battle.net/support/en/article/how-do-i-create-a-trace-route-to-a-world-of-warcraft-server
http://eu.battle.net/support/en/article/how-do-i-create-a-pathping-to-a-world-of-warcraft-realm
http://eu.battle.net/support/en/article/how-do-i-create-dxdiag-and-msinfo-files

I will also need you to share this information:

- Internet Service Provider
- Connection type (Ethernet, wireless etc)
- Router make/model
- Security software


Please bear in mind that we are unable to troubleshoot technical issues without this information.
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