Run Repair

Run Launcher as Administrator

Hi,

Can you please try the following?

- Click Start, then Programs, then Accessories and then locate 'Command Prompt'
- Right-click on 'Command Prompt' and left-click on 'Run as Administrator'
- In the black console command window that appears, type: netsh winsock reset
- After typing the above command, press Enter, then close this window

Once done, restart your computer and try again.

Make sure that you are running the launcher with administrative priveleges. This can be done by right-clicking on the launcher.exe program and selecting "Run as Administrator" from the drop-down list that appears.

If this does not work, try running the launcher whilst the computer has been booted into Safe Mode with Networking. Here is how to get into that mode in case you don't know how:

- Restart the computer
- Before the Windows loading screen appears, hit F8 multiple times until you get some additional boot options
- Select "Safe Mode with Networking" from the list, then hit Ente

Turn off firewall