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Bertol
Hi I have a problem with wowTue, 31. Jan. 2012 22:01 GMT

My wow freezes every 10 minutes when i play. It freezes and the computer start up again

what do I do?

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System Information
------------------
Time of this report: 1/31/2012, 22:39:57
Machine name: JELLE-PC
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.111025-1505)
Language: Dutch (Regional Setting: Dutch)
System Manufacturer: Acer
System Model: Aspire M5810
BIOS: Default System BIOS
Processor: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz (8 CPUs), ~2.8GHz
Memory: 6144MB RAM
Available OS Memory: 3064MB RAM
Page File: 1594MB used, 4529MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
DxDiag Previously: Crashed in system information (stage 4) & Direct3D (stage 3) & DirectSound (stage 3) & DirectInput (stage 1) & DirectShow (stage 1). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information

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DxDiag Notes
------------
Display Tab 1: The file nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Input Tab:

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GT 220
Manufacturer: NVIDIA
Chip type: GeForce GT 220
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0A20&SUBSYS_2160174B&REV_A2
Display Memory: 2254 MB
Dedicated Memory: 978 MB
Shared Memory: 1275 MB
Current Mode: 1920 x 1200 (32 bit) (59Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: Q241WB-2
Monitor Id: VSCDC21
Native Mode: 1920 x 1200(p) (59.950Hz)
Output Type: HD15
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver File Version: 8.17.0012.9036 (English)
Driver Version: 8.17.12.9036
DDI Version:
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 11/24/2011 05:54:00, 14854464 bytes
WHQL Logo'd: No
WHQL Date Stamp: None
Device Identifier: {D7B71E3E-4960-11CF-B757-6C011CC2C535}
Vendor ID: 0x10DE
Device ID: 0x0A20
SubSys ID: 0x2160174B
Revision ID: 0x00A2
Driver Strong Name: oem16.inf:NVIDIA_SetA_Devices.NTx86.6.1:Section005:8.17.12.9036:pci\ven_10de&dev_0a20
Rank Of Driver: 00E62001
Video Accel:
Deinterlace Caps: n/a
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Not Available
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1025025D&REV_1002
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 11/20/2010 22:29:03, 304128 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Speakers (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1025025D&REV_1002
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 11/20/2010 22:29:03, 304128 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1025025D&REV_1002
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 11/20/2010 22:29:03, 304128 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1025025D&REV_1002
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 11/20/2010 22:29:03, 304128 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (High Definition Audio Device)
Default Sound Capture: No
Default Voice Capture: No
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 22:29:03, 304128 bytes
Cap Flags: 0x0
Format Flags: 0x0

-------------------
DirectInput Devices
-------------------
Poll w/ Interrupt: No

-----------
USB Devices
-----------

----------------
Gameport Devices
----------------

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PS/2 Devices
------------

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System Devices
--------------
Name: Intel(R) processor DMI - D131
Device ID: PCI\VEN_8086&DEV_D131&SUBSYS_025D1025&REV_11\3&11583659&0&00
Driver: n/a

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_025D1025&REV_05\3&11583659&0&E8
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17514 (English), 11/20/2010 22:29:03, 42496 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17514 (English), 11/20/2010 22:29:03, 284672 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (English), 11/20/2010 22:29:03, 258560 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0BE2&SUBSYS_2160174B&REV_A1\4&266E75DB&0&0118
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 22:29:03, 108544 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_025D1025&REV_05\3&11583659&0&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 22:29:03, 108544 bytes

Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_025D1025&REV_05\3&11583659&0&FB
Driver: n/a

Name: NVIDIA GeForce GT 220
Device ID: PCI\VEN_10DE&DEV_0A20&SUBSYS_2160174B&REV_A2\4&266E75DB&0&0018
Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 8.17.0012.9036 (English), 11/24/2011 05:54:00, 192832 bytes
Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 11/24/2011 05:54:00, 317804 bytes
Driver: C:\Windows\System32\DriverStore\FileRepository\nv_disp.inf_x86_neutral_b1d2780c1d53b7ae\NvCplSetupInt.exe, 1.00.0001.0000 (Dutch), 11/24/2011 05:54:00, 68120680 bytes
Driver: C:\Program Files\NVIDIA Corporation\license.txt, 11/24/2011 05:54:00, 15511 bytes
Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 8.17.0012.9036 (English), 11/24/2011 05:54:00, 11147072 bytes
Driver: C:\Windows\system32\OpenCL.dll, 1.00.0000.0000 (English), 11/24/2011 05:54:00, 61248 bytes
Driver: C:\Windows\system32\nvapi.dll, 8.17.0012.9036 (English), 11/24/2011 05:54:00, 2095424 bytes
Driver: C:\Windows\system32\nvcompiler.dll, 8.17.0012.9036 (English), 11/24/2011 05:54:00, 17498432 bytes
Driver: C:\Windows\system32\nvcuda.dll, 8.17.0012.9036 (English), 11/24/2011 05:54:00, 5868352 bytes
Driver: C:\Windows\system32\nvcuvenc.dll, 8.17.0012.9036 (English), 11/24/2011 05:54:00, 2206016 bytes
Driver: C:\Windows\system32\nvcuvid.dll, 8.17.0012.9036 (English), 11/24/2011 05:54:00, 2506048 bytes
Driver: C:\Windows\system32\nvd3dum.dll, 8.17.0012.9036 (English), 11/24/2011 05:54:00, 14854464 bytes
Driver: C:\Windows\system32\nvinfo.pb, 11/24/2011 05:54:00, 4632 bytes
Driver: C:\Windows\system32\nvoglv32.dll, 8.17.0012.9036 (English), 11/24/2011 05:54:00, 19348800 bytes
Driver: C:\Windows\system32\nvwgf2um.dll, 8.17.0012.9036 (English), 11/24/2011 05:54:00, 7677248 bytes
Driver: C:\Windows\system32\nvdispco32.dll, 2.00.0025.0001 (English), 11/24/2011 05:54:00, 993088 bytes
Driver: C:\Windows\system32\nvgenco32.dll, 2.00.0014.0000 (English), 11/24/2011 05:54:00, 881984 bytes

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 5 - 3B4A
Device ID: PCI\VEN_8086&DEV_3B4A&SUBSYS_025D1025&REV_05\3&11583659&0&E4
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 22:29:03, 153984 bytes

Name: Intel(R) P55 Express Chipset LPC Interface Controller - 3B02
Device ID: PCI\VEN_8086&DEV_3B02&SUBSYS_025D1025&REV_05\3&11583659&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 02:20:43, 13888 bytes

Name: Intel(R) processor Miscellaneous Registers - D158
Device ID: PCI\VEN_8086&DEV_D158&SUBSYS_005D0025&REV_11\3&11583659&0&43
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 4 - 3B48
Device ID: PCI\VEN_8086&DEV_3B48&SUBSYS_025D1025&REV_05\3&11583659&0&E3
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 22:29:03, 153984 bytes

Name: Intel(R) ICH8R/ICH9R/ICH10R/DO SATA RAID Controller
Device ID: PCI\VEN_8086&DEV_2822&SUBSYS_025D1025&REV_05\3&11583659&0&FA
Driver: C:\Windows\system32\DRIVERS\iaStorV.sys, 8.06.0002.1014 (English), 11/20/2010 22:29:03, 332160 bytes

Name: Intel(R) processor System Control and Status Registers - D157
Device ID: PCI\VEN_8086&DEV_D157&SUBSYS_005D0025&REV_11\3&11583659&0&42
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46
Device ID: PCI\VEN_8086&DEV_3B46&SUBSYS_025D1025&REV_05\3&11583659&0&E2
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 22:29:03, 153984 bytes

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_025D1025&REV_A5\3&11583659&0&F0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 22:29:03, 153984 bytes

Name: Intel(R) processor Semaphore and Scratchpad Registers - D156
Device ID: PCI\VEN_8086&DEV_D156&SUBSYS_005D0025&REV_11\3&11583659&0&41
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_025D1025&REV_05\3&11583659&0&E1
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 22:29:03, 153984 bytes

Name: Intel(R) 82578DC Gigabit Network Connection
Device ID: PCI\VEN_8086&DEV_10F0&SUBSYS_025D1025&REV_05\3&11583659&0&C8
Driver: C:\Windows\system32\DRIVERS\e1k6232.sys, 11.00.0041.0000 (Dutch), 6/22/2009 19:04:24, 202408 bytes
Driver: C:\Windows\system32\e1k6232.din, 3/7/2009 10:08:36, 3122 bytes
Driver: C:\Windows\system32\NicCo36.dll, 2.01.0002.0000 (English), 5/26/2009 18:05:46, 28792 bytes
Driver: C:\Windows\system32\NicInstK.dll, 9.10.0019.0000 (English), 6/4/2009 01:39:22, 61632 bytes
Driver: C:\Windows\system32\e1kmsg.dll, 10.00.0014.0001 (English), 4/22/2009 01:39:56, 72288 bytes

Name: Intel(R) processor System Management Registers - D155
Device ID: PCI\VEN_8086&DEV_D155&SUBSYS_005D0025&REV_11\3&11583659&0&40
Driver: n/a

Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_025D1025&REV_05\3&11583659&0&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 22:29:03, 153984 bytes

Name: JMicron JMB36X Controller
Device ID: PCI\VEN_197B&DEV_2363&SUBSYS_025D1025&REV_03\4&1A052FC&0&00E1
Driver: C:\Windows\system32\DRIVERS\jraid.sys, 1.17.0049.0004 (English), 7/18/2009 21:18:44, 93096 bytes

Name: Intel(R) processor PCI Express Root Port 1 - D138
Device ID: PCI\VEN_8086&DEV_D138&SUBSYS_025D1025&REV_11\3&11583659&0&18
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 22:29:03, 153984 bytes

Name: Standard Enhanced PCI to USB Host Controller
Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_025D1025&REV_05\3&11583659&0&D0
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.17514 (English), 11/20/2010 22:29:03, 42496 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.17514 (English), 11/20/2010 22:29:03, 284672 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.17514 (English), 11/20/2010 22:29:03, 258560 bytes

Name: VIA 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1106&DEV_3044&SUBSYS_025D1025&REV_C0\4&1855D409&0&30F0
Driver: C:\Windows\system32\DRIVERS\1394ohci.sys, 6.01.7601.17514 (English), 11/20/2010 22:29:03, 164864 bytes

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EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
Avatar
Prokkar
Hi I have a problem with wowWed, 01. Feb. 2012 08:02 GMT

Hello,

Please follow Danellos' advice and then test the game to see if the issue persists. Should the advice given not work, please report back describing the results so we can attempt to further troubleshoot your issue.
Last Update: 25 minute(s) ago
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