Hey , I posted a topic a short while back and was asked to provide information. Unfortunately I was unable to do so instantly and my thread was lost to the annals of time.

Basicly I've been having moments ( mostly in 3v3 arena ) where my game completely freezes for random amounts of time , then it comes back and all sounds , damage reports etc happen in one jump. Sometimes this doesn't even happen at all and I end up alt+f4'ing. . This wasn't a problem until about a month ago and I've not seen lag issues in any other game.I 've tried wired and wireless connection with no change .It's gotten to the point where if I try to do Arena I can't even start the fight 'cause the doors don't open. Doing a /reload works sometimes but for a maximum of about 3 seconds. And doing that every 3 seconds isn't exactly engaging and fun gameplay =p I've tried every in-game option I could find and everything I can think of to do with my PC so all ideas are greatly appreciated :D

This is the information a Blizzard Employee asked me to provide :


ISP - Fiber to the Home
Country - Iceland
Modem (and firmware if available) - Telsey CPL642 W - http://www.telsey.com/upload/data_sheet/I0027_CPL642W-CPL642.PDF
Router (and firmware if available) - Telsey WAU 11N - http://www.telsey.ru/upload/data_sheet/E0106_WAU11N.pdf
Network device (Driver version if available) - Not sure on this one , but device manager came up with this : Intel(R) 82579V Gigabit Network Connection - Driver Version 11.13.51.0
Type of connection used (Wifi/USB/Ethernet) - Ethernet
Operating System - Windows 7 Ultimate (64 bit)
Security Software installed (Firewall, Anti-Virus) - None

Tracert results :

Tracing route to 80-239-149-80.customer.teliacarrier.com [80.239.149.80]
over a maximum of 30 hops:

1 6 ms 8 ms 3 ms wau11n.ralinktech.com [192.168.0.254]
2 4 ms 4 ms 5 ms 10.205.8.3
3 8 ms 3 ms 6 ms 193-4-254-241.static.metronet.is [193.4.254.241]
4 43 ms 45 ms 49 ms te1-1-E200-01-London.c.is [217.151.190.90]
5 * * 55 ms if-9-3.icore1.LDN-London.as6453.net [195.219.83.65]
6 79 ms 100 ms 68 ms ldn-b5-link.telia.net [213.248.74.1]
7 168 ms 62 ms 67 ms ldn-bb1-link.telia.net [80.91.248.217]
8 61 ms 62 ms 134 ms hbg-bb1-link.telia.net [80.91.245.63]
9 77 ms 77 ms * war-b2-link.telia.net [213.155.133.93]
10 179 ms 128 ms 148 ms 80-239-149-80.customer.teliacarrier.com [80.239.149.80]

Trace complete.

Pathping results :


Tracing route to 80-239-149-80.customer.teliacarrier.com [80.239.149.80]
over a maximum of 30 hops:
0 Raggz-PC [192.168.0.103]
1 wau11n.ralinktech.com [192.168.0.254]
2 10.205.8.3
3 193-4-254-241.static.metronet.is [193.4.254.241]
4 te1-1-E200-01-London.c.is [217.151.190.90]
5 if-9-3.icore1.LDN-London.as6453.net [195.219.83.65]
6 ldn-b5-link.telia.net [213.248.74.1]
7 ldn-bb1-link.telia.net [80.91.248.217]
8 hbg-bb1-link.telia.net [80.91.245.63]
9 war-b2-link.telia.net [213.155.130.105]
10 80-239-149-80.customer.teliacarrier.com [80.239.149.80]

Computing statistics for 250 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Raggz-PC [192.168.0.103]
0/ 100 = 0% |
1 24ms 0/ 100 = 0% 0/ 100 = 0% wau11n.ralinktech.com [192.168.0.254]
0/ 100 = 0% |
2 23ms 0/ 100 = 0% 0/ 100 = 0% 10.205.8.3
0/ 100 = 0% |
3 24ms 2/ 100 = 2% 2/ 100 = 2% 193-4-254-241.static.metronet.is [193.4.254.241]
0/ 100 = 0% |
4 68ms 1/ 100 = 1% 1/ 100 = 1% te1-1-E200-01-London.c.is [217.151.190.90]
0/ 100 = 0% |
5 67ms 0/ 100 = 0% 0/ 100 = 0% if-9-3.icore1.LDN-London.as6453.net [195.219.83.65]
0/ 100 = 0% |
6 88ms 0/ 100 = 0% 0/ 100 = 0% ldn-b5-link.telia.net [213.248.74.1]
0/ 100 = 0% |
7 83ms 0/ 100 = 0% 0/ 100 = 0% ldn-bb1-link.telia.net [80.91.248.217]
0/ 100 = 0% |
8 88ms 0/ 100 = 0% 0/ 100 = 0% hbg-bb1-link.telia.net [80.91.245.63]
0/ 100 = 0% |
9 103ms 0/ 100 = 0% 0/ 100 = 0% war-b2-link.telia.net [213.155.130.105]
0/ 100 = 0% |
10 99ms 0/ 100 = 0% 0/ 100 = 0% 80-239-149-80.customer.teliacarrier.com [80.239.149.80]

Trace complete.

Original thread : http://eu.battle.net/wow/en/forum/topic/3312961629#new-post