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Exilliance
FCM bugged (Outland to Al'Akir)Wed, 11. Jan. 2012 22:01 GMT

So I want to transfer one of my chars from Outland to Al'Akir, but when I 'tab down' to select a realm, it's just blank..

Just letting you know.

Regards
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Irylinne
FCM bugged (Outland to Al'Akir)Thu, 12. Jan. 2012 12:01 GMT

Thanks for the reports, folks! I've passed this on to be investigated and we'll let you know via this thread as soon as we hear back.
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Irylinne
FCM bugged (Outland to Al'Akir)Fri, 13. Jan. 2012 12:01 GMT

Just a quick update. This is still under investigation; some progress has been made but the problem hasn't yet been solved.

Sorry for the delay and any inconvenience caused.
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Nephadne
FCM bugged (Outland to Al'Akir)Sun, 15. Jan. 2012 15:01 GMT

Greetings Dii and Putovsky (and any others),

I’ve been checking into the currently situation, and I’m afraid it looks like our technical teams are still investigating the situation at the moment.

We did believe that the issues might at least be resolved for Alliance characters attempting to migrate to Aggra (Putovsky, I take it that’s your intention?), but it seems that there are some ongoing limitations preventing this side of things from functioning correctly at present either.

I’ll continue to keep an eye on things for the rest of the day today, so you’re very welcome to provide me with any updates or details you may have noticed (and anyone wishing to transfer to Aggra on the Alliance side is very welcome to try clearing their browser cache and cookies and reattempting the process) and I’ll pass them on as necessary. :)
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Irylinne
FCM bugged (Outland to Al'Akir)Mon, 16. Jan. 2012 17:01 GMT

Hi folks,

I'm really sorry for the delay in getting back to you about this. It's only just been resolved in the last hour or so.

Migrations from Outland to Aggra are once again up and running for both Alliance and Horde players. Migrations to Al'Akir, however, are still not available, but our Community team has stated that they will be revisited soon. More information can be found here:

http://eu.battle.net/wow/en/forum/topic/3225374367?page=2#33
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Tailyda
FCM bugged (Outland to Al'Akir)Thu, 26. Jan. 2012 10:01 GMT

Thank you for the reports Exilliance and Baggiez and this is something we are aware of and are looking into.

Once we have more information, we'll update this thread.
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Natryndon
FCM bugged (Outland to Al'Akir)Mon, 30. Jan. 2012 09:01 GMT

Good morning everyone, hope you all had a good weekend.

Unfortunately, I have just checked in on this and I don't have any updates for you right now. Our web team is trying to gather more information on the cause of the issue before they go ahead with a fix. We will continue to monitor the investigation and get back to you as soon as we have any substantial updates on the situation.

We apologise for this inconvenience in the meantime.
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Natryndon
FCM bugged (Outland to Al'Akir)Tue, 31. Jan. 2012 09:01 GMT

Indeed, actual migrations are not up to us, we're just here to relay the information on the issue itself.
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Natryndon
FCM bugged (Outland to Al'Akir)Mon, 06. Feb. 2012 10:02 GMT

Well, the faulty migrations are currently disabled. They believe they may have found the code at fault, but I'm afraid I have no ETA on when the fix will be approved/tested etc.
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Tailyda
FCM bugged (Outland to Al'Akir)Thu, 15. Mar. 2012 11:03 GMT

Thank you for the report Fjöla and I have passed this matter on. I would suggest that in the meantime, you contact our Account and Payment team and explain the situation so they can assist you further. :)
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Tailyda
FCM bugged (Outland to Al'Akir)Thu, 15. Mar. 2012 11:03 GMT

Can you try again Fjöla please?
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