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Kiddus
Recruit a friend problemSat, 28. Jan. 2012 15:01 GMT

i recruited a friend today, but he accidently upgraded a seperate account instead of the account i gave him by recruiting. and he wont buy the CD's back. is there anything GM's can do pls?
we would be so greatful :)

(account name: <snip>)


Edit: Please don’t post either your or your friend’s account name on to a public forum such as this – it can severely reduce the security of the account in question, as it’s half the login details after all! >.<
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Nephadne
Recruit a friend problemSat, 28. Jan. 2012 15:01 GMT

Greetings Kiddus,

This is thankfully something we’re often able to help correct for players, but I’m afraid not over the forums as we actually require the contact to be from the recruited friend (rather than the recruiter, which is obviously yourself on this occasion) and we need a few verification details that wouldn’t be safe to post on a public forum.

Please encourage your friend to give our Account and Payment team a quick call, or even send a short web help ticket, and we’ll do our best to help you guys out as quickly as possible. :)

Account and Payment Support
http://eu.battle.net/support/en/article/account-and-payment-support

Blizzard Customer Service Website
https://eu.battle.net/support/ticket/submit
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