Partner von Best of Gamers
Avatar
Hystriter
Shadowmourne shards.Mon, 30. Jan. 2012 18:01 GMT

Hello there, i have January the 30. been in a run in icc for collecting the shadowfrost shards for my shadowmourne. Once we were at the last boss, lich king the majority of the group dies, and 5 players and me proceed to finish off LK, even after all those who died did release spirit.
And behold, a shadowfrost shard drops. HOWEVER all the players who had released did end up being able to roll need for said shard. and i end up loseing it to a priest, he obviously dident have the quest since he was a priest. He was not able to loot it because he was a priest. and thus the shard got lost.
I proceed to make a ticket to a gm about the issue, however i get the anwser that he can not take the shard from the priest WHO SUPPOSEDLY COULD AND SHOULD NOT BE ABLE TO ROLL, WIN OR LOOT THE SHARD.
After a bit argueing back and forth i give up trying to convince the gm. and ask him if he can atleast pass the knowledge of this bug to another gm, game designers or what ever.
The anwser i got? Working as intended?

I try to fill out a survey of this gm, but midway through it automaticly closes since someone in my dungeon finder group pulled a mob. i did not finish the survey, and i can not open a new one.
I know the name of the priest.
But i cant remember the name of the gm.
Avatar
Natryndon
Shadowmourne shards.Tue, 31. Jan. 2012 10:01 GMT

Greetings Hystriter.

Well, we let you down on this one, that’s for sure. With the help of another experienced Game Master, I re-investigated the entire incident and we did indeed find the roll by your Priest friend. Basically, the Shadowfrost Shard can only be looted by the characters currently on the quest called “The Splintered Throne”. This is not bugged right now. However, the problem is that in some rare circumstances, it may be possible for ineligible characters to be able to ROLL on the item and even win it, and this is what happened here. Theoretically, they shouldn’t be able to actually get the item, but the roll and win issue can deprive legitimately eligible players, like yourself, of the legendary loot.

Due to the nature of the item and the quest, I am not in a position to be able to grant you the item right here and right now. We will need to escalate the case for further investigation and it may take some time. However, you should be receiving some additional information about this soon.

We are very sorry for the confusion caused by this support experience and we will do all we can to ensure that this does not happen to you again. In the meantime, if you wish to give your feedback to management, please send an e-mail to WoWConcernsEU@blizzard.com.

Thanks and good luck on the quest.
Avatar
Natryndon
Shadowmourne shards.Mon, 06. Feb. 2012 15:02 GMT

OK, the incident has now been fully investigated Hystriter.

You've got mail!
Last Update: 1 minute(s) ago
(updated every 60 min)
World of Warcraft - WoW-Gold kaufen - Impressum - Contact
Copyright 2011 by Schikor GbR - Script by Frozenice

World of Warcraft and Blizzard Entertainment are all trademarks or registered trademarks of Blizzard Entertainment in the United States and/or other countries. These terms and all related materials, logos, and images are copyright Blizzard Entertainment. This site is in no way associated with Blizzard Entertainment