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Lillijana
Issues with mobile authenticator.Thu, 26. Jan. 2012 22:01 GMT

Got a new phone, ofcourse didnt think of that affecting the app.
Trying to restore the app but keep getting a US serial code and guessing i need a EU one.
If I press the get new serial button it says I will be locked out from my protected account , and obviously cant log in to my battle.net account since i need the mobile authenticator code >.<
So, what the hell do i do ?
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Natryndon
Issues with mobile authenticator.Fri, 27. Jan. 2012 09:01 GMT

I think Faylanna has this one covered.

If you don't have the serial number from the previous installation Lillijana, you will need to remove the authenticator from your account and then re-attach the new one.

https://eu.battle.net/account/support/remove-authenticator.html
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