 Ezekìel | How would one defend against accusations of botting?Sat, 28. Jan. 2012 15:01 GMT Just asking out of curiosity, seeing the recent few posts of people complaining about unjust bans on allegations of botting. How would one defend themselves other than just saying .. "I didn't do it, check your data again" ? Obviously I don't expect an explicit algorithm to follow in order to get a ban lifted, that'd compromise all the effort to get rid of bots by telling them how to escape a ban :P. But I am curious, in the odd eventuality that blizz is getting their data from an anti-bot algorithm, if said algorithm is broken, how would someone even go about defending themselves? It's basically a case of "Trust us, we know what we're doing". That said, I honestly hope people aren't getting banned cause of a programming mistake in an algorithm. :) |
 Nephadne | How would one defend against accusations of botting?Sat, 28. Jan. 2012 15:01 GMT Greetings Ezekìel, While I can definitely understand your reasons for asking, I’m afraid that’s actually an extremely difficult question as, in order to fully answer it, I’d probably have to describe in a little too much detail how we determine whether any third-party program use has been taking place. Let me say, however, that we really don’t tend to get many false positives, and that we will always review cases brought to us requesting an appeal (which involves, in general terms, specialised support team members reviewing all the original evidence and double-checking the game logs as necessary), as Fiskerdin mentions. Don’t forget, also, that should a player genuinely have been compromised or hacked at the time their account was found to be botting or making use of such software, we’ll obviously take this into account and, if confirmed, overturn and reverse any action taken as a result. :) |
