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Haracheli

I have just paid for a Faction Change for one of my characters, however when I log into my account to change my character over to the alliance, it only gives me the options of a race change. Just curious if you could change it to a faction change for me as I've already paid the £15. I haven't changed the characters race incase this almost seems as though a completion of the service
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Nephadne

Greetings Haracheli,

I’m afraid that will indeed have been a Race Change rather than a Faction Change, but it’s great to see that you’ve been in contact with our Account and Payment team over the phone earlier today, and that it looks like they were able to resolve things for you. :)

Enjoy life Alliance-side!
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