 Odenstyle | frozenTue, 31. Jan. 2012 11:01 GMT I can not add game time, because my account is frozen, I do not understand it |
 Natryndon | frozenTue, 31. Jan. 2012 11:01 GMT Feel free to add more detail here Odenstyle, but I advise you call the department dedicated to handling payment and billing issues: Account and Payment Support http://eu.battle.net/support/en/article/account-and-payment-support |
Nephadne | frozenMon, 12. Mar. 2012 12:03 GMT Greetings Kilescu, If you’ve managed to reach the maximum number of daily attempts trying to pay for some new gametime, using the same credit card or bank details each time, it’s perhaps a good idea to speak with your bank briefly to ensure that nothing could have been blocking any payment attempts from their side. You’re obviously also very welcome to get in touch with our Account and Payment team for additional assistance and information, but please do bear in mind that the web ticket system is extremely busy at the moment, so it may be best to call if you’d like to get the matter resolved as soon as possible. :) Account and Payment Support http://eu.battle.net/support/en/article/account-and-payment-support [Guide] How to call Blizzard http://eu.battle.net/wow/en/forum/topic/900641450 |
