 Arylia | PCT + Faction change "pending" and no e-mail receivedWed, 01. Feb. 2012 11:02 GMT Hai I remember when I used to PCT that I received several relevant e-mails until the transfer was completed (in total around 3-4 mails I think?) Now it says "pending", on the website it says it might take an hour, and it's been 2 hours already and I didn't even receive an e-mail about my PCT request... |
 Natryndon | PCT + Faction change "pending" and no e-mail receivedWed, 01. Feb. 2012 12:02 GMT It can take up to 72 hours to process. They actually don't send 3-4 emails anymore, the process will simply happen. It will email you when completed I believe - but you won't need to actively do anything. Exactly. Unfortunately, there is no way to speed the process up Arylia, but if you continue to have issues after that 72 hour time period is up, please contact these guys for further assistance: Account and Payment Support http://eu.battle.net/support/en/article/account-and-payment-support Thanks. |
Natryndon | PCT + Faction change "pending" and no e-mail receivedWed, 01. Feb. 2012 13:02 GMT You should ALWAYS expect 72 hours Alrylia and plan accordingly. Anything less is a bonus. |
Natryndon | PCT + Faction change "pending" and no e-mail receivedWed, 01. Feb. 2012 16:02 GMT Just to let you know that we have passed these 'longer-than-usual' delays onto our engineers to see if they can take a lock and speed up the process for everyone. We will do our best to keep you updated. |
Natryndon | PCT + Faction change "pending" and no e-mail receivedWed, 01. Feb. 2012 17:02 GMT OK, all 'blockages' have now been removed and services are now processing at optimal capacity. As mentioned above, please contact account support if you have issues with any of our Battle.net character services. |
Natryndon | PCT + Faction change "pending" and no e-mail receivedThu, 02. Feb. 2012 10:02 GMT Yes, the problem re-emerged shortly after I posted, but it has now been resolved and all transactions are processing normally. Sorry for the delays and thanks for your patience. |
Natryndon | PCT + Faction change "pending" and no e-mail receivedThu, 02. Feb. 2012 14:02 GMT That's perfectly valid feedback Abeo, and your voice has been heard. Thanks for the post. |
Tailyda | PCT + Faction change "pending" and no e-mail receivedThu, 02. Feb. 2012 19:02 GMT If you are certain that you have completed the payment correctly Doomstalker then please continue to wait. However if you are still showing 'pending' after 72 hours, you are welcome to contact our Account and Payment team and they will be happy to take a look into it for you. :) |
Tailyda | PCT + Faction change "pending" and no e-mail receivedThu, 02. Feb. 2012 20:02 GMT If you wish for the team to be disbanded then the best thing to do would be to contact one of our in-game support representatives and they'll be able to assist you further. :) |
