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Ottô
Account Frozen bought annual passWed, 01. Feb. 2012 19:02 GMT

well as the titel says, I've bought the annual pass yet my account is frozen? I haven't got any mails from Blizzard or anything and I can't log-in due to the fact that my account is out of time.. great

So what can I do ? I have a raid and already late due to this and I refuse to spend more money to activate my account when I've clearly already bought the pass...

Best Regards Otto
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Tailyda
Account Frozen bought annual passWed, 01. Feb. 2012 19:02 GMT

Even though you have purchased the Annual Pass Ottô, you will still need to pay a monthly subscription or use a pre-paid gametime card.

Have you ensured that you have paid your subscription this month? If you haven't, this may be why the account is frozen. :)

If you have and are still unable to access your account, then you are very welcome to contact our Account and Payment team who will be able to assist you further.
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