Greetings Idkmoos,

I’m sorry to hear that you’ve not been able to provide the verification information required to remove the Authenticator from your account, but hopefully any representatives you’ve spoken to directly will have been able to explain the reasoning behind these somewhat restrictive security requirements when it comes to Authenticator removal.

If you’d like to submit feedback about any of the support you received in this matter, you’re welcome to send an email to our management-reviewed address – WoWconcernsEU@blizzard.com – but I do obviously wish you the best of luck whatever your eventual decision. :)