 Chewiee | payment errorSat, 04. Feb. 2012 21:02 GMT Hi, I am trying to setup a subscription by using the ideal payment method but i keep on getting the following message : An error has occurred on this page Look below for details and correct the error before resubmitting. : An error has occurred indeed, but theres no reason for it to occur since there are no details below and i click the correct boxes. Please help, Greetings Chewiee |
 Nephadne | payment errorSun, 05. Feb. 2012 13:02 GMT Greetings Chewiee, I’m very sorry that we weren’t on hand last night to be able to respond to your thread, but please do bear in mind that these forums aren’t manned 24 hours a day, nor do we claim to be able to offer that level of around-the-clock support through this particular channel (our in-game team, conversely, is available 24 hours a day). The Welcome sticky lists the hours of forum support, should you ever need them for future reference; Welcome to the Customer Service Forums! http://eu.battle.net/wow/en/forum/topic/900710327 Additionally, please remember that posts are answered in the order of creation during our (updated!) working hours; we rarely, if ever, leave any thread unanswered: Moving back to the issue at hand, having checked your recent petitions, it looks like you mention that the issue subsequently resolved itself, which is great to see. :) As to the root cause of the error you received, it doesn’t look like we were (or have been) experiencing any payment specific issues of late. If we had been, it’s possible that this could have contributed to the situation, but I’m sorry to say that unfortunately it wouldn’t have been possible for us to remove you from a specific web page or payment processing page remotely, all the same. |
