 Provoke | Where do you write a complaint..Tue, 21. Feb. 2012 16:02 GMT .... about poor Customer Service from Blizzard? I've got a problem which I've posted in the Technical Support forums and I had one reply to do a few things and if they don't work, post a Path Ping to my realm. So I did that and I had no reply for hours on end not even a note to say that they're looking into it. I even went out of my way to post a DxDiag hoping there was a problem that they could fix to spark their interest. http://eu.battle.net/wow/en/forum/topic/3389169436#1 - Thread. |
 Irylinne | Where do you write a complaint..Tue, 21. Feb. 2012 17:02 GMT Hi Provoke. Please remember that our technical support forum is not a 'formal' avenue of support; it's provided to encourage collaborative problem solving, and whilst we do try to post in there regularly and to solve as many issues as possible, it's not always possible for us to follow up with every thread. If you require more 1-to-1 assistance I recommend that you contact our technical support team via phone or support ticket. Be sure to include the pathping/tracert and dxdiag files too as they'll expedite the troubleshooting process. :) Battle.net Support - Ask a Question https://eu.battle.net/support/en/ticket/submit Technical Support https://eu.blizzard.com/support/article/contacttech |
