Greetings Molpar,

Unfortunately it looks like Amarielle is correct, and your friend will likely have accidentally created a new account when trying to upgrade the account to which your own account was originally linked.

I notice that you’ve contacted our Account and Payment team about the situation, and that they’ve asked for your friend to speak with us instead – this is regrettably necessary, as we’ll need a few pieces of account verification information from him before we can correct the link, so do please get him to send us a web ticket as soon as possible. :)